Policies

10/29/04

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Policies of Operations...

bulletTo reserve an appointment, we will need a credit card number.
bulletPlease arrive 15 minutes prior to your scheduled service. This allows for proper preparation time. Please be aware that if you are late, we will do everything possible to accommodate you, the full fee will be charged, with an adjustment on allotted service time.
bulletPurchased Gift Certificates are redeemable for retail purchases & Spa Services. They are transferable but not refundable.
bulletA 18% service/gratuity charge will be added for parties of four or more.
bulletSmoking is not permitted.

 Cancellation policy

bulletIndividual Single Service - Monday-Friday 50%; Saturday 100% charge if less than     8 hours notice.
bulletIndividual Multiple Services - Monday-Friday 50%; Saturday 100% charge if less than 24 hours notice.
bulletGroup Party - 10% Booking fee and 100% charge if less than 7 Days notice.

Our cancellation policy allows us the time to possibly schedule another client and properly support our staff schedules. Thank you for helping us to provide the best client services.

 

Call to schedule your appointment today!!!

Five minutes off I-65 Zionsville Exit

Just North West of Indianapolis, Indiana

317-769-9000

lumiere@lumiere-spa.com

 

 

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This site was last updated 10/06/04